Norpro 12" x 16" High Heat Silicone Reusable Baking Mat
All products purchased from Handy Housewares are protected by our 30-day "No-Hassle" return or exchange policy as well as being covered by our 90-day product warranty.
If you are not happy with your purchase, simply return the item within 30-days for a full refund.
How much is shipping?
Standard shipping (USPS First Class Parcel) within the United States and its protectorates is FREE. Sorry, we do not ship outside the United States or its protectorates at this time.
Do you ship to my country?
We ship to all addresses served by the US Postal Service within the United States and its protectorates; this includes PO Boxes and APO/FPO addresses.
What are my payment choices?
We accept PayPal, Visa, Mastercard, American Express and Discover.
When will my order ship and what are my shipping charges?
We usually ship all orders within 1 business day (unless otherwise noted on the product page). We offer FREE shipping on orders within the United States and US Protectorates.
What is the return policy?
We pride ourself in our customer service and are proud to offer a "No-Hassle" returns program to make your purchasing experience as simple as possible. As a general rule we accept returns for up to 30 days from the date of original delivery.
Should anything be wrong with your order we will make sure you are taken care of with either replacement parts, an exchange (depending on availability) or a return for a full refund at our expense.